C Charm Health
Flexible, highly customizable EHR with a generous free tier, AI scribe capabilities, and support for psychiatry and mental health practices.
Starting at
Free tier available
per clinician
Free Trial Available
Free plan (50 encounters/mo, 1 provider). Encounter plan $25/mo + $0.50/encounter. Provider plan $200/mo includes 1000 SMS.
Ketamine-Specific Features
Charm Health has 2 of 7 ketamine-specific features
Features
Clinical
- AI Scribe (auto-transcription)
- CharmAssist AI (referrals, lab interpretation)
- Customizable SOAP templates by specialty
- ePrescribing
- PDMP integration (additional fee)
Scheduling
- Online appointment scheduling
- Automated reminders
Billing
- Insurance billing
- Payment processing
Patient Engagement
- Patient portal
- Secure messaging
- Pre-appointment paperwork
Telehealth
- Video visits
Compliance
- HIPAA compliant
Pros & Cons
Pros
- Free tier available - best free EMR option
- Highly customizable - 10+ years of refinement
- AI scribe reduces documentation time
- Cost-effective for small practices
- Psychiatry-specific templates available
Cons
- Not ketamine-specific - general practice EHR
- Customer service response times criticized
- Hidden costs for features like PDMP, text reminders
- ePCS setup reported to take months
- Some features require additional fees
Ideal For
Budget-conscious practices wanting a flexible, customizable EHR with strong virtual care support and AI assistance.
Integrations
Labs PDMP ePrescribing networks Payment processors
Last verified: 2025-01-23 · Data sources: CharmHealth.com, Capterra, FindEMR, user reviews